That depends on where you bought your subscription:
Google Play Store
This is how you request the invoice from Google: https://support.google.com/paymentscenter/answer/7520537?hl=en
Apple App Store
Please contact Apple support directly at https://getsupport.apple.com
- When you bought a subscription via FastSpring (before 20.01.2022), you received a confirmation email from FastSpring right after ordering. It includes a link to FastSpring where you can download your invoice. If you no longer have this email, send a message to firstname.lastname@example.org with your 7Mind profile email address so that we can request the invoice for you.
- When you bought a subscription via Chargebee (after 20.01.2022), you are not yet able to manage it on your own. Please send us a message to with your 7Mind profile email address so that we can request the invoice for you.
Subscriptions purchased after 20.01.2022 will be processed via our new payment provider Chargebee. After completing your order, you will have received a confirmation email with your invoice. If you no longer have this email, you can access the customer portal via this link, where you can manage your subscription and download your invoice. If you have any questions or difficulties, just send us a message to email@example.com with your 7Mind profile email address.