How to get support in case of problems?

If you have any problems, questions, feedback, or other concerns, please contact us via this form or use the chat widget on the 7Mind homepage.

Unfortunately, we do not offer telephone support and cannot call you back, even if you ask for it in your message. Thank you for your understanding.

Please always describe your problem as precisely as possible and, depending on the problem, send us details of your subscription and account.

Important: Please always state your profile email address, which you can find in the app by clicking on the person symbol at the bottom right. Please also include details about your subscription, such as the transaction number from Chargebee, or Google. This enables us to help you as quickly as possible.