How to get support in case of problems?

If you have any problems, questions, feedback, or other concerns please contact us via this form or use the chat widget on our homepage.

Unfortunately, we do not offer telephone support and therefore cannot call you back, even if you ask for it in your message. Thank you for your understanding. Please always describe your problem as precisely as possible and, depending on the problem, send us details of your subscription and your account.

It is always useful when you provide the email address of your profile, which you can find in the app by clicking on the people icon in the bottom right corner. In addition, details about your subscription such as the transaction number of FastSpring, Chargebee, or Google help us to assist you as quickly as possible.