I'm not receiving a link to reset my password - what's going wrong?

Sometimes our emails end up in the spam folder – have you checked there already?

Users also tend to create multiple 7Mind profiles – might your profile run under a different email address?

If your mailbox filters out 7Mind emails, please add the domain "7mind.de" to the list of desired recipients (allow list).

If the above does not help, please contact our support team. Together, we will surely find a solution.