You can manage your subscription where you purchased it:
7Mind Website
- Open the 7Mind app and go to your profile (icon at the bottom right of the screen).
- Select the "Subscription" tab.
Google Play Store
- Open the Google Play Store app and check that you are signed in with the correct Google Account.
- Tap the three-line menu > Subscriptions.
If you cannot find your subscription in the Play Store, then you did not purchase it through Google. Please check if you subscribed through Apple, your phone provider, or our website.
iOS App Store
- Open the Settings app.
- Tap your name and then "Subscriptions". (If you don't see "Subscriptions", tap "iTunes & App Store" instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
- Tap the name of the subscription you want to manage.
If you cannot find your subscription in the Apple App Store, you did not purchase it through Apple. Please check if you subscribed through Google, your phone provider, or our website.
Phone provider
If you booked 7Mind as an add-on to your phone contract, you can only manage the subscription directly with your phone provider:
If you have any questions or encounter difficulties, do not hesitate to send us a message via the contact form or by email at support@7mind.de. In this case, please provide your subscription ID / invoice number and the email address of your 7Mind profile.
Please note: Multiple subscriptions cannot be combined or linked in any other way. Additionally, discount codes cannot be redeemed retroactively for a subscription purchase or renewal.
If you purchase a new subscription while you still have an active subscription, the active subscription will not be automatically canceled or replaced, but the new subscription will run in parallel.
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